(281) 864-3379

Privacy Policy

Effective Date: 29/05/2025

At Prestige Shine Cleaning, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, book cleaning services, or interact with us via phone, SMS, or email.

1. Information We Collect

We may collect the following types of personal information:

- Contact Information: Full name, phone number, email address, and physical address.
- Booking Details: Appointment dates, times, service types, and special requests.
- Payment Information: We use third-party processors to securely handle payments. We do not store your credit card numbers.
- SMS Opt-In Data: Confirmation that you consented to receive messages from us.
- Technical Data: IP address, browser type, pages visited, and device information.

2. How We Use Your Information

We use the data we collect to:

- Confirm and manage your cleaning appointments
- Send service reminders, rescheduling notices, and promotional offers via SMS and email
- Improve our website and services
- Provide customer support
- Comply with legal obligations

3. SMS and Email Communications

By providing your phone number and checking the opt-in box during booking, you agree to receive SMS messages from Prestige Shine Cleaning regarding:

- Appointment confirmations and reminders
- Rescheduling requests
- Promotions or service-related announcements

Message & data rates may apply. You can opt out at any time by replying STOP.

You may also receive marketing or transactional emails. You can unsubscribe from emails via the link at the bottom of each message.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. Your information is used solely by Prestige Shine Cleaning to provide and improve our services.

All data handling practices are conducted in compliance with applicable laws and regulations to ensure your information remains secure.

5. Your Rights

You have the right to:

- Access, update, or delete your personal data
- Withdraw consent for promotional messages
- Request a copy of your stored data

To exercise your rights, please contact us at:

📧 [email protected]

📞 +1 (281) 664-3379

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encrypted transmission, access controls, and secure data storage.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tools to enhance user experience, analyze site traffic, and track marketing effectiveness. You can manage your cookie preferences in your browser settings.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.